Pet Shop Privacy Policy

Effective Date: November 11, 2024

At Pet Shop, we are dedicated to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our website and services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect different types of information to provide and enhance our services:

  • Personal Information: When you make a purchase or create an account, we collect data such as your name, email address, phone number, shipping and billing addresses, and payment information.
  • Non-Personal Information: We gather non-personal data, such as your IP address, browser type, and device information, to analyze and improve website performance.
  • Cookies: We use cookies and similar technologies to enhance user experience, track site usage, and store preferences.

2. How We Use Your Information

The information we collect is used to provide you with a high-quality shopping experience:

  • Order Processing: To fulfill orders, process payments, and arrange product delivery.
  • Communication: To send order confirmations, shipping updates, promotional offers, and respond to customer inquiries.
  • Personalization: To tailor product recommendations and optimize your shopping experience.
  • Website Improvement: To analyze user behavior and enhance website functionality.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in specific circumstances:

  • Service Providers: We may share your data with trusted third-party companies that help with payment processing, shipping, and marketing services. These providers are required to protect your information and use it solely to provide the services requested.
  • Legal Obligations: We may disclose your information if required by law or to protect the rights, safety, or property of Pet Shop, our customers, or others.

4. Security of Your Information

We implement various security measures, including encryption and secure servers, to protect your information from unauthorized access, alteration, or disclosure. Although we strive to use strong security practices, no method of data transmission or storage is 100% secure.

5. Your Choices

You have rights regarding your personal information:

  • Access and Correction: You may access and update your personal information by logging into your account or contacting us.
  • Opt-Out: You can opt out of promotional emails by following the unsubscribe instructions in the emails or by contacting us directly.
  • Cookie Preferences: You can adjust your browser settings to refuse cookies; however, this may affect your experience on our website.

6. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover that we have collected data from a child without parental consent, we will promptly delete it.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately. We encourage you to review this policy periodically to stay informed about how we protect your data.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us:

Thank you for trusting Pet Shop. We are committed to safeguarding your information and providing a secure shopping experience for you and your pets.